Trumbull’s policy administration solution, issue-it, allows your company to fully process and administer all transactions associated with issuing and managing an insurance policy from inception through the entire life-cycle of the policy. This service is designed to get you up and running as quickly and efficiently as possible.

Web Access

Trumbull offers the ability to view, and with the appropriate authorizations, change information through a web portal. For example, you can authorize agents to view and enter changes to their policies, but you decide who will have access and the level of that access, from view only to full entry capabilities for all or only a limited number of transactions.

Transaction Processing
Trumbull provides a full range of transaction processing in a menu format so you can choose the services that best meet your needs.

Business Model- ASP or BPO Environment
Trumbull customizes our ASP and BPO solutions to fit the needs of each client. We combine industry best practices for each specific line of business with your specific objectives and business requirements. The result is an application that reflects your company’s goals and values.
All of the transactions that we handle through our BPO operations are strictly monitored for timeliness and accuracy. Trumbull’s QA program provides our CSRs with daily feedback on their performance and gives management the ability to spot potential issues early on.

Service Level Standards
Trumbull works with each client to determine the standards that are important to their operation and to define them in a service level agreement (SLA). These standards provide a tool for monitoring and measuring performance throughout the term of the agreement. Through this mechanism and the business model definition, our clients maintain control while taking advantage of the latest in technology and proven processes at a minimal cost.