Subrogation Recovery Solution

The subrosource product suite is a group of product components designed to help you refine your recovery workflow and maximize recovery results while reducing costs.

Trumbull offers a nationwide recovery service for all lines of business, including personal, auto, homeowners, workers compensation, and property. We provide full service carrier-to-carrier settlements, including U/M, arbitration, and litigation management.

Identification and Scoring

A major key to improving recovery results is identifying opportunities and understanding which files have the highest subrogation potential; you can them more efficiently direct workflow and more effectively distribute identified and scored claims among your staff. The subrosource product suite is designed to help you focus your staff on the right files to achieve extraordinary results. The identification and scoring function is designed to allow you to accomplish the following:

• Identify like-to-like situations based on previous data
• Recall previous decisions and apply that logic to new data
• Use stored information to make predictions for each situation
• Use text recognition to combine the power of structured data with unstructured data

Automated Strategy Assignment

A strategy is a management-defined "best practices" workflow for pursuing recovery on a claim file; it involves a series of actions that ensures the fastest and most advantageous results given the characteristics of a particular claim. subrosource, based on assignment rules, automatically assigns a strategy to each claim file.

Automated Recovery Specialist Assignment

subrosource automates the recovery specialist assignment process. Management can define workload by setting simple parameters such as maximum workload and maximum daily referrals. Workloads can also be distributed by establishing assignment rules defining limits for resources. This feature allows for management of teams at optimal workloads in order to maximize productivity and recovery results.

Diary and Goals

subrosource has automated work queues called diaries that provide specialists with a simple method for accessing and organizing daily work. Work queues contain listings of all accounts that should be handled in that day plus back logs of any activities that have not yet been addressed. Specialists have the ability to sort workloads based on items such as size of balance and activity type, allowing them to effectively manage caseloads on a daily basis.