Support

At Trumbull, we understand the importance of delivering superior services to our customers. Our highly trained support staff have the necessary skill sets and knowledge to implement and maintain the appropriate solution, ensuring that the goals and objectives of clients are attainable.
                                                                                    

Support Services include:

• Prompt issue resolution
• Web, email, and telephone support
• Assistance with release upgrades
• Ongoing technical and production support

Problems are approached in a very systematic way.  The first step is to define the problem and identify the cause and impact.  If there are technical problems that will impact the overall operation, immediate steps are taken to analyze the source of the problem, determine the necessary steps and resources required to affect a cure and resolve the issue.